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Should You Integrate Texting With Customer Service?

In this fast-moving digital world, consumers want instant and on-demand service.

And with 90% of the world’s population covered by a cell signal, it’s really no surprise that text is becoming a vital mode of communication for small businesses.

See who’s looking to reach out to their customer base by texting — which is a way that is both efficient and friendly — in this Infographic by Column Five created with Demandforce.

By Column Media. http://bit.ly/MFc6J3

Source. http://bit.ly/OMrgQ9